Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Government
The people you serve, employees and citizens alike, expect access anytime, anywhere, across a variety of channels, devices, and platforms. Make the vision a reality. Our open, converged solutions—available in the cloud, on-premise, or a hybrid of both—enhance and simplify your communications. We can help you improve every citizen engagement as well as transform how you get work done.
Avaya Cloud Secure for FedRAMP supports real-time engagement by integrating voice, video, data, messaging, conferencing, and mobility.
Get the most up-to-date Avaya technology to ensure the best possible communications experience. Pay only for services you use. Add new services as needed.
Avaya has decades of experience providing best-in-class tools that meet and exceed the needs of citizens, partners and the government employees who serve them.
Provide emergency services exactly when and where they’re needed when you transform how citizens engage with first responders with cloud solutions that support voice, video, text or social real-time or near-real-time communication.
Seamlessly support citizens across the entire customer journey, regardless of where, when, how, and with whom it happens. Make connecting easy for citizens as well as your customer service agents.
Avaya integrated solutions delivered via the cloud give you reliable and secure next-gen communications to ensure the right people receive intelligence information at the right time.
Our modern communications environments facilitate seamless and reliable communications between joint and coalition forces anywhere in the world.
Avaya offers a portfolio of contract vehicles to support you.
State & local contracts
This U.S. government-focused cloud communication solution delivers FedRAMP-compliant collaboration and customer service solutions. Avaya hosts your dedicated cloud instance in U.S.-based geo-redundant data centers managed by U.S. citizens and provides infrastructure, software, ongoing management, and technology updates.
Avaya solutions for government
Cloud powers future of work
Innovating contact centers without disrupting citizen services
Avaya ensures our products meet current requirements and criteria for operations in government organizations. Our Cloud Unified Communications solutions are FedRAMP-certified, meeting stringent compliance and security requirements. FedRAMP
For people with disabilities, our extensive portfolio of solutions are designed to provide equity in access to communications and support a wide range of jobs.
Leon County replaces its aging phone system with a more flexible platform that allows them to confidently adapt, respond, innovate, and grow.
Leon County is home to Florida’s capital, Tallahassee, which was established in 1824. Legislative and executive offices and the State House and Senate chambers are located here.
Using communications APIs, the county creates a cloud-based notification solution as part of their Case Investigation and Contact Tracing program.
Harris County Public Health (HCPH) is the county health department for Harris County and provides comprehensive health services and programs to the community through a workforce of approximately 700 public health professionals – all dedicated to improving the health and well-being of Harris County residents and the communities in which they live, learn, work, worship, and play.
City of Martinsville uses a combination of Avaya IP Office, Amazon Web Services creates feature-rich, resilient business communications offering.
Once the hub of a thriving industrial economy, The City of Martinsville is reimagining itselfl as a diverse community, that has never lost its small town appeal.
Blog
Governments institutions find the road to their digital transformation journey
Avaya is helping many state and local government agencies and education institutions through their digital transformation journey.
Fact Sheet
Dedicated entirely to your organization: Avaya Enterprise Cloud
Learn about our secure and powerful all-in-one cloud communication and collaboration solution for effortless experiences.
Simplify, secure, and streamline agency communications
Next-generation emergency communication
White Paper
The intelligent experiences of a smart city
Infographic
Bringing enterprise 911 into the 21st century
Avaya government solutions
Avaya Government Solutions provide reliable, resilient, and secure communications for federal, state, and local governments.