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Leverage our experience in managing multivendor, mission-critical, multi-technology networks while managing network complexity, rapid technology change and new service introductions. By choosing our solutions, you can leverage and evolve your current investment to streamline communications, protect important data and increase workforce productivity, while saving operations costs and taxpayers' dollars.
Challenges
Every day you are faced with new mission issues. But there are key challenges that continue to inhibit your business goals.
- How do you smoothly migrate to new technologies easily?
- How do you gain the convenience of a single point of contact for the services you need to operate and support your network?
- How do you extend the life of your network and maximize performance?
Solution
Avaya Government Solutions' Managed Services address evolving and changing network management requirements with flexible support options for all United States Government defense, civilian and intelligence agencies. By selecting from the following services, you can tailor the right level of support to meet your requirements.
Managed Network Services
Focus on strategic initiatives for your business while our experts provide centralized multi-vendor monitoring and reporting around the clock, just after business hours to support existing staff, or just for disaster recovery. Choose from simple network monitoring and reporting, to event management, fault management, performance and capacity monitoring as well as analysis.
Maintenance Services
Efficiently operate your network for the long term by getting the skilled resources you need with Avaya Government Solutions' onsite field maintenance experts. Their experience with multi-vendor hardware
and software troubleshooting and testing ensures fast resolution to problems. Network access reports, tools and raw data, along with summary and event notification e-mails in one convenient, easy-to-use, always-available online location.
